Simply the best in police training
Introducing the most comprehensive training on Police Communication available.
In an era marked by a perceived decline in police legitimacy, it becomes increasingly important for law enforcement professionals to develop effective communications strategies. The purpose of this course is to examine contemporary explanations for a decline in police-public relations and provide an evidence-based plan that law enforcement professionals and police leaders can use as a roadmap to improve police-public relationships.
Students will review concepts that drive police-public relations and how law enforcement’s relationship with its public influences police effectiveness. Students will learn about the impact of bias on interpersonal communication. Students will learn how to communicate in a way that applies the concept of procedural justice as part of a communication strategy for managing difficult contacts. Finally, students will gain an appreciation of the growing impact of social media on police image.
After completing this one-week online course, students will demonstrate competence in:
- Understanding the source for a police department’s legitimate power.
- Perceived personal bias and its influence on police effectiveness.
- Their own departments’ citizen complaint policies.
- The concept of procedural justice and how it can be applied to help improve effective communication.
- Basic rules of conduct that help officers avoid complaints.
- Understanding how professionalism and aggressive police work can complement one another.
- Developing a personal plan.
- The proliferation of media technology and its impact on police effectiveness.
- Looking good on YouTube.
- Course textbook
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